We invite you to reach out to us for specialized consultation. To thoroughly evaluate your PCAP file, we require a comprehensive account of its capture process and an in-depth description of the issue you're encountering. Please be aware that one PCAP file may not suffice for a definitive solution; we may request additional information to accurately diagnose the problem. Upon completion of our analysis, you will be provided with a concise PDF report detailing the diagnosis or offering recommendations for further troubleshooting.